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Privacy policy

Nishio Surprise Co., Ltd. (hereinafter referred to as "our company"), which operates Miyama FUTON & Breakfast, establishes this Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of personal information of customers in the services (hereinafter referred to as "the Services") provided on this website.

Definition of Personal Information

"Personal information" refers to information about a living individual specified in the Personal Information Protection Law, including the name, date of birth, address, telephone number, contact information, and other descriptions that can identify a specific individual based on the information, as well as data on appearance, fingerprints, voiceprints, and information that can identify a specific individual from the information alone, such as the insurance number on a health insurance card (personal identification information).

Collection of Personal Information

Our company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number when customers register to use our Services. In addition, our company may collect transaction records and payment information, including personal information of users, from our partners (including information providers, advertisers, and ad distribution partners; hereinafter referred to as "partners") in transactions made between customers and our partners.

Use of personal informationmation

The purposes for which we collect and use personal information are as follows:

    1. To provide and operate our services.
    2. To respond to inquiries from customers (including conducting identity verification).
    3. To send emails informing customers of new features, updates, campaigns, and other services provided by us that customers are using.
    4. To contact customers for maintenance, important notifications, and other necessary purposes.
    5. To identify customers who violate the terms of use or who attempt to use the service for fraudulent or unjust purposes and to refuse their use of the service.
    6. To allow customers to view, change, delete, and view their usage history of their registered information.
    7. Other purposes incidental to the above purposes.

Changes to the purposes of use

    1. We may change the purposes of use of personal information if it is deemed reasonable to be related to the purposes of use before the change. 
    2. If we make any changes to the purposes of use, we will notify customers of the changes through our designated method or announce them on this website.

Provision of personal information to third parties

We will not disclose or provide personal information to third parties without the consent of customers except in the following cases:

    1. When disclosure or provision is required by law.
    2. When there is an urgent need to protect the life, body, or property of a person.
    3. When it is clear that the customer has engaged in an act that causes harm to a third party.
    4. When it is necessary to disclose or provide personal information to a business outsourcing partner within the scope of our operations.
    5. When it is necessary to protect our rights or property.

Outsourcing of operations

We may outsource some of our operations and provide personal information to the business outsourcing partner within the necessary scope. We will require our outsourcing partners to strictly manage personal information and conduct appropriate supervision.

Management of personal information

We will always strive to ensure that the personal information provided by customers is accurate and up-to-date. To prevent leakage, loss, or damage of personal information, we will implement appropriate security measures and promptly dispose of personal information that is no longer necessary.

Compliance with Laws and Changes to Privacy Policy

We will comply with laws and regulations related to the handling of personal information, and continuously review and improve the contents of this Privacy Policy.

Disclosure, Deletion, and other Handling of Personal Information

In cases where an individual requests disclosure, correction, addition, deletion, or suspension of use of their personal information, we will confirm their identity and respond within a reasonable period and scope. However, we may refuse all or part of the request if there is a risk of harm to the life, health, property, or other interests of the individual or a third party, or if it would significantly impede our business operations, or violate other laws and regulations.

Use of Cookies

We use cookies on our website for the purpose of improving the convenience and quality of our services. Please note that we do not use cookies to collect personal information from visitors.

Use of SSL

We use SSL (Secure Sockets Layer) technology to prevent interception, obstruction, or alteration of information inputted when handling personal information for security purposes.
※SSL encrypts information to prevent eavesdropping and alteration of data during transmission. By using SSL, information can be transmitted more safely.

Changes to Privacy Policy

  1. We may change the contents of this policy without notifying users, except for matters stipulated separately in this policy or required by laws and regulations.
  2. Unless otherwise specified by us, the revised Privacy Policy will take effect when posted on this website.

Contact for Inquiries on Personal Information Protection

Please contact the following address for inquiries related to this policy:
Address: Miyama-cho Shima Hanabusa 29, Nantan City, Kyoto Prefecture
Company Name: Nishio Surprises Co., Ltd.
info@miyamafandb.com